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Employment Advisor (NCS)

Pluss, part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. As part of our expansion we are now subcontracting delivery of the National Careers Service programme, which provides tailored support services to individuals, this role will ensure a individuals who require a short, sharp stimulus can receive it in a timely and efficient manner. The scheme will address the barriers to gaining employment with tailored support to enable individuals to achieve and sustain new employment. The role of the Employment Advisor will be to support individuals on their journey to progress towards a new suitable job. Our ideal candidate must have, as a minimum, a level 4 IAG qualification. You must also will have excellent customer service skills, be target driven as well as a motivational adviser to build positive relationships. You will need to be able to offer short, sharp interventions to individuals aged 19+. You will have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. You should also have experience working in an advising and guidance environment or previously worked within employability. You will need to be fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business. If you are from a sales/recruitment or work in an environment that involves problem solving and helping others then we would love to hear from you. Key Responsibilities * Meet, and strive to exceed, personal performance targets (Key Performance Indicators). * Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. * Deliver a positive experience to new customers, ensuring they engage with you and the programme. * Achieve the quality and compliance standards required on the programme * Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. * Provide tailored support in all aspects of job-search and interview preparation * Where required, provide or signpost to appropriate training/guidance to customers to help them master digital technologies, in order for them to engage in guided self-service learning materials and online job vacancies * Ensure all relevant evidence requirements are met to verify job starts. * Fully understand the local labour market, to source suitable job/training opportunities. * Market specific customers to employers. * Develop relationships with key stakeholders to maximise referral and job opportunities, i.e. federation of small businesses, chamber of commerce, JCP partnership managers. Skills and Experience Essential * A good working knowledge of the local labour market in the specified geographical locations * GCSE or equivalent in English and Maths at Grade C or above * Experience of delivering services to meet contractual and quality standards Desirable * Knowledge of the recruitment industry * Experience of working with people in the provision of ‘information, advice & guidance’ * Full driving licence to enable deployment across a specified geographical area (region), when required Additional Information Salary: £25,339 p.a (dependent on experience) Location: Plymouth Hours: - 22.2hrs per week - Closing Date: 21 April 2021 Benefits: 23 days annual leave + bank holidays + Birthday day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to work scheme, Eye care scheme, Access to wide range of local and national discounts FTC Until 30/9/2021 In light of Covid-19 Interviews will be undertaken via Microsoft Teams Pluss CIC is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”. Pluss CIC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

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